ICORR Properties International

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Please rate the degree to which you were both aware of, and influenced by, the following sources:

	No Awareness	No Influence	Minor Influence	Moderate Influence	Primary Influence
Newspaper
Internet
Drive-by
Referral from friend
Cable TV
Apartment Blue Book
On-Line Newspaper Ads
Phone Book
Bus
Billboard

Please rank, in order of importance, the reasons why you chose your apartment or office space.


	Totally Unimportant	Not Very Important	Important	Very Important	Critically Important
Location of apartment complex in town
Location of your apartment within the complex
Royse & Brinkmeyer reputation
Appearance/quality of the apartment complex
Appearance/quality of your apartment
Apartment floor plan
Apartment features
Friends in the area
Superior value

Other (please specify)

Please rate our performance in the following areas.

	Failed	Could Be Better	Satisfactory	Good	Great Job
Friendly, courteous treatment
Promptness of leasing office
Convenient hours of operation
Professional, knowledgeable leasing agent
Agent listened well, made appropriate recommendations
Agent answered all questions clearly
Made renting process easy
Move-in condition of your apartment

Would you recommend us to a friend or co-worker?	Yes	No

You are completing this survey upon:	Moving In Mid Year Moving Out

Location/Apartment (optional)	Apt#:
Comments:

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